Frequently Asked Questions
Everything you need to know about your EVER Skincare journey.
Are EVER Skincare products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We recommend a patch test before incorporating any new active treatment into your routine.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.
Do you test your products on animals?
Absolutely not. EVER Skincare is proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals at any stage of production.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking link. You can also view your order status by logging into your account on our website.
Are your products paraben-free?
Yes, all EVER Skincare products are formulated without parabens, sulfates, synthetic fragrances, or phthalates to ensure the highest standard of clean beauty.